Privacy Policy
At Dr Batt, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit inquiries, request quotations, purchase products, or interact with our services.
By using our website and services, you agree to the practices outlined in this Privacy Policy.
Information We Collect
Information You Provide Directly
We may collect personal information including:
- Full Name
- Email Address
- Phone Number
- Company Name
- Billing and Shipping Address
- Product Inquiry Details
- Service Requests
- Warranty Registration Information
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Pages Visited
- Referral Sources
This information helps us improve website performance and user experience.
How We Use Your Information
Dr Batt may use your information to:
- Respond to product inquiries and support requests
- Process quotations and orders
- Deliver products and services
- Provide warranty support
- Improve website functionality and customer experience
- Send important service updates
- Share product announcements, offers, and promotional content (with your consent)
- Prevent fraud and maintain website security
- Comply with legal obligations
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers involved in:
- Logistics and Delivery Services
- Payment Processing
- Customer Support
- Website Analytics
- Marketing Services
These partners are required to maintain the confidentiality and security of your information.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance customer experience
Users may disable cookies through their browser settings; however, some website features may not function properly.
Data Retention
We retain personal information only for as long as necessary to:
- Provide products and services
- Fulfill warranty obligations
- Meet legal and regulatory requirements
- Resolve disputes and enforce agreements
When information is no longer required, it will be securely deleted or anonymized.
Data Security
Dr Batt implements reasonable technical and organizational measures to protect your personal information against:
- Unauthorized access
- Disclosure
- Alteration
- Misuse
- Loss
While we strive to protect your information, no online transmission or storage system can be guaranteed to be 100% secure.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw marketing consent
- Request details regarding how your information is used
To exercise your rights, please contact us using the details below.
Children's Privacy
Dr Batt does not knowingly collect personal information from individuals under 18 years of age.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
Contact Us
For questions regarding this Privacy Policy, please contact:
Dr Batt
Email: info@drbatt.in
Phone: +91 XXXXX XXXXX
Website: www.drbatt.in
